Welcome to Melody Jane Support

In order to streamline support requests and better serve you, we now utilise a support ticket system.

Every support request is assigned a unique ticket number which you can use to track the progress and responses online.

For your reference we provide complete archives and history of all your support requests.


A valid registered account is required to submit a ticket.

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Open a New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.


Open a ticket
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Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses available for you at anytime.


Check ticket status